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Shipping & Deliveries

Shipping Costs

New Zealand

Spend $100 and get FREE shipping! *

Orders under $100:

  • $6.99 flat-rate to urban addresses.
  • $9.99 flat-rate to rural addresses.
  • 1-5 day delivery.

* Excluding during select sales and promotions.

Australia

Spend $100 AUD and get FREE shipping! *

  • Orders under $100 AUD are a flat-rate of $15.00 AUD.
  • Rural address are a flat-rate of $18.45 AUD.
  • 5-10 day delivery.
  • 2-4 Day DHL express shipping $30.00 AUD.

* Excluding during select sales and promotions.

United States

Spend $100 USD and get FREE shipping! *

  • Orders under $100 USD are a flat-rate of $12.43 USD.
  • 3-5 day DHL delivery.

* Excluding during select sales and promotions.

Rest of the World
  • Varies by destination, shown during checkout
  • 3-10 business day DHL shipping.
  • Delivery times may vary from country to country because of different customs regulations.

Shipping Timelines

We try to ship all items the following day to ensure that you receive your package as soon as possible. However, please allow 2-3 business days for processing time.

Important: Please be aware if your order is being delivered outside of New Zealand you may be liable for duties, taxes or charges specific to the destination country. Charges imposed at the destination are beyond our control and we will not be held liable for any of these charges should they arise.

Processing Your Order

Once we receive your order, you will receive a confirmation email. Once your items are shipped you will also receive a confirmation email with a link to track your parcel.

For security reasons and prevention of credit card fraud we do not send any orders to PO Boxes or Mailbag addresses. 

Any Questions at All About Shipping & Deliveries?

You can contact us by email and we will aim to get back to you within 24 hours. 

Email: support@karibou.co.nz

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